Customer
Live Chats Online
Use Live Chats / Live Help to get in touch with your website visitors instantly.
Ask visitors whether they have questions or need help and increase customer satisfaction
and sales. Provide premium customer service by chatting live with your customers
and give direct assistance where it's needed - at any time!
Real-Time Visitor Monitoring
LiveZilla's integrated real-time visitor monitoring feature enables you to see instantly,
who's on your websites. See who referred your visitors, where your visitors are
from (Country, City, Region), what keywords were used to find your site and the
path by which they navigate your website.
Offline
Messages
LiveZilla is the perfect contact platform, even when your are offline. Using a customizable
online web form, your website visitors can leave you a message whenever they need
your help or want to get in touch with you. Furthermore, it's an efficient way to
fight spam. iTunes again!
Multi-Website Support
LiveZilla allows you to use all of its functions (Live Chats, Visitor Monitoring, Offline Messages, Statistics) on different websites without having to set up different LiveZilla Server installations, even when the websites are operated by different companies.
Operator Client for Windows
LiveZilla Desktop Client is Application for Windows® which enables you to "connect"
with your website. The Desktop Client is used to monitor all visitors on your website
and chat with your visitors, other supporters, employees, partners or friends. Providing
many configurable options, the Desktop Client Application can be fully customized
to meet the needs of each user.
Server Admin Console for Windows
One of the major advantages of using LiveZilla is the ability to run your own (LiveZilla)
Live Support Server. Your own server enables you to keep sensitive customer information
in-house while you save a lot of money (no running expenses). Furthermore, you are
fully independent from any third parties - a superior solution.
Customization and Branding
Use your own Logos and Banners to attract visitors attention. You can even apply
your complete company CI/CD and design the open source LiveZilla WebClient the way
you like to have it. The customer side chat interface will become a part of your
websites our your website will feel right at home.